Tinyo Help Center
Music, radio, favorites, community safety, account deletion, and support. Available features are shown in your app.
1. Can I download Tinyo?
Download Tinyo Music from the App Store. Device and system requirements are listed there.
2. What do I need to use Tinyo?
You need a supported Apple device, an active Apple Music subscription, permission to access Apple Music, and an available internet connection.
3. Why is Sign in with Apple required?
It protects your Tinyo account and helps restore your profile and favorites. Tinyo does not require another password.
4. Why does Tinyo need Apple Music access?
Tinyo uses Apple Music to find and play songs. Playback requires your permission. Tinyo does not upload your complete Apple Music library or store Apple Music audio.
5. Why will a song not play?
Check your Apple Music subscription, network connection, Apple Music permission, and whether the song is playable in your current region.
6. Where are my favorites?
Find liked songs in your favorites. They are saved on your device, backed up to your account, and can be exported to Apple Music. Where public collections are available, your list is public by default to other signed-in Tinyo users; you can make it private in your profile. Your profile remains visible. Saving someone else's collection follows its changes without copying songs or casting votes. Only public collections can be shared.
7. How do community song votes work?
Where voting is available, adding a new favorite also casts a vote for that song in your music-store region; removing it withdraws the vote. Existing favorites are not automatically converted into votes. Charts show aggregate counts over the past day, week or month, not who voted. Favorites, song votes and comment likes are separate.
8. How do comments, reports, and blocks work?
Pending comments are visible only to the author until moderation completes. Published comments show the comment text, author display name, and selected avatar after moderation. Use the report action on a comment to send it for human review. Use block to hide an author from your community experience. Report identity is visible only to Tinyo administrators for moderation and abuse handling. You can also contact info@xunova.tech.
9. How do I edit my profile?
Open Profile and select the avatar or profile-editing action to change your display name and built-in Tinyo avatar.
10. How do I delete my account?
Open your profile, choose Delete Account from the menu, review the notice, and confirm. If deletion fails, check your connection and try again. Successful deletion removes your account and associated profile, devices, favorites, listening and community data, and clears local Tinyo favorites and feedback. Other users can no longer view your collection through saved links. Signing in again creates a new account and does not restore deleted data. Playlists you exported to Apple Music remain under your control there.
11. Contact Support
Support email: info@xunova.tech. When contacting support, include your device model, system version, Tinyo version, and a description of the issue. Do not send an Apple ID password, verification code, or other sensitive credential.
12. How does Radio choose music?
Tinyo recommends radio suited to your local time, with music for different moments throughout your day.
Tinyo 帮助中心
音乐、电台、收藏、社区安全、账号删除和支持。具体可用功能以 App 内展示为准。
1. Tinyo 可以下载了吗？
请在 App Store 下载 Tinyo Music，支持的设备和系统要求以商店页面为准。
2. 使用 Tinyo 需要什么？
你需要一台受支持的 Apple 设备、有效的 Apple Music 订阅、Apple Music 访问权限和可用的网络连接。
3. 为什么需要 Sign in with Apple？
它用于保护 Tinyo 账号，并帮助恢复个人资料和收藏。Tinyo 不要求你另外创建密码。
4. 为什么需要 Apple Music 权限？
Tinyo 通过 Apple Music 寻找和播放歌曲，播放需要你的授权。Tinyo 不会上传完整 Apple Music 资料库，也不会存储 Apple Music 音频。
5. 为什么歌曲无法播放？
请检查 Apple Music 订阅、网络连接、Apple Music 权限，以及该歌曲是否能在当前地区播放。
6. 收藏在哪里？
喜欢的歌曲保存在收藏中，在本机保存并备份到账号，也可导出到 Apple Music。在提供公开收藏的功能中，列表默认向其他已登录 Tinyo 用户公开；可在个人页设为私密，个人资料仍可见。保存他人的收藏可以跟随其后续变化，不会复制歌曲或产生投票；只有公开列表可以分享。
7. 社区歌曲票如何工作？
在提供投票的功能中，新增收藏会同时为该歌曲在你的音乐商店地区投一票，取消收藏会撤票。已有收藏不会自动转换为公开票。榜单展示过去一天、一周或一个月的汇总票数，不显示投票者身份。个人收藏、歌曲投票与评论点赞分别处理。
8. 评论、举报和屏蔽如何工作？
待审核评论在审核完成前仅作者本人可见。评论通过审核后会公开显示评论文本、作者显示名称和所选头像。你可以在评论上使用举报操作提交人工审核，也可以屏蔽作者以在自己的社区体验中隐藏该作者。举报人身份仅 Tinyo 管理员可见，用于审核和滥用处理。你也可以通过 info@xunova.tech 联系我们。
9. 如何修改个人资料？
进入 Profile，点击头像或资料编辑入口，即可修改显示名称和 Tinyo 内置头像。
10. 如何删除账号？
进入个人页，在菜单中选择删除账号，阅读提示后确认。若失败，请检查网络后重试。成功删除后，账号及相关资料、设备、收藏、听歌与社区数据会被移除，本机 Tinyo 收藏和反馈也会清除；他人无法再通过保存的链接查看你的收藏。再次登录会创建新账号，不恢复已删除数据；已导出到 Apple Music 的歌单仍由你在那里管理。
11. 联系支持
支持邮箱：info@xunova.tech。联系支持时，可以提供设备型号、系统版本、Tinyo 版本和问题描述。请勿发送 Apple ID 密码、验证码或其他敏感凭据。
12. 电台如何推荐？
Tinyo 依据你的当地时间，推荐适合当下的电台，让一天中的不同时刻都有合拍的音乐。